Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and LO 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we hereby inform you of the processing of personal data that you provide to us through our website.

DATA CONTROLLER

The person responsible for processing your data is INDUSTRIAS SOMBRERERAS ESPAÑOLAS SA, with CIF A41001017 and address Polígono industrial Los Llanos C/Castilla La Mancha 202,41909, Salteras, Sevilla. From now on, Fernández and ROCHE.

PURPOSE FOR WHICH WE WILL PROCESS YOUR DATA

We process personal data for the following purposes:

Creating a user account: To set up a personal account, identify yourself as a registered user and facilitate purchasing by saving information for future orders.
Purchasing process: Manage the sales contract, process the order, issue the invoice, collect payment, organize shipping and maintain communication related to the products or services purchased, including satisfaction surveys and returns management.
Handling inquiries: Respond to questions or comments sent through the contact forms.
Blog Comments: Manage comments posted on our blog and send related notifications, if requested by the user.
Promotional campaign tracking: If you subscribe to promotional communications, analyze the interaction with the mailings (opening of emails and clicking on links) to measure the effectiveness of the campaigns.

LEGITIMATION FOR THE PROCESSING OF YOUR DATA

Data processing is supported by:

The execution of a contract , in the case of the sale of products or services.
User consent , when the user voluntarily subscribes to promotional communications, makes inquiries or registers as a user. You may revoke this consent at any time.

DATA RETENTION PERIOD

The data provided during the purchasing process will be kept for the duration of the commercial or contractual relationship and, subsequently, for the periods established by law to resolve possible liabilities arising from said relationship. Data related to payments and billing will be kept for the periods required by current tax and accounting regulations.

Consent-based data (questions or comments) will be stored as long as consent is not revoked. In that case, they will be blocked and retained solely to comply with legal obligations.

DATA COMMUNICATIONS

In order to comply with the established relationship and the purposes indicated, your data may be provided to certain companies such as financial institutions, logistics providers, transport, technical services, etc., as well as in cases where communication is legally provided for. Authorities and public bodies in the cases provided for by law.

INTERNATIONAL DATA TRANSFERS

We use Google Analytics on our website to analyse traffic and user behaviour. This may involve the transfer of personal data (such as identifiers in cookies) to servers located outside the European Economic Area, such as in the United States.

Google LLC, the provider of this service, guarantees an adequate level of data protection by adopting the Standard Contractual Clauses (SCC), in accordance with European data protection regulations. In addition, we have configured Google Analytics to anonymize IP addresses, reducing the impact on user privacy.

SOCIAL NETWORKS

If you choose to follow us through our social networks, we will manage communications according to the terms of each platform. The data will be processed solely to manage the activities and news shared on these networks.

RIGHTS OF INTERESTED PARTIES

You may exercise your rights of access, rectification, erasure, restriction and opposition by sending an email to marketing@isesa.es with the subject “data protection” or in writing to the following address: Polígono industrial Los Llanos C/Castilla La Mancha 202,41909, Salteras, Sevilla, and in any case providing proof of your identity. When processing is legitimised by consent or the execution of a contract or pre-contract and is carried out by automated means, you will have the right to data portability, that is, to have your data delivered to you in a structured, commonly used and machine-readable format, and even to have it sent to a new controller.

If you consider that your rights have not been adequately addressed, you can file a complaint with the Spanish Data Protection Agency ( www.aepd.es ).

TRANSFER TO THIRD PARTIES

Your data will not be shared with third parties for purposes other than those indicated in this policy.

RECOMMENDATIONS

Please read carefully and follow the recommendations below:

Make sure your device has up-to-date antivirus software to protect against malware and spyware applications that can compromise your Internet browsing experience and the security of information stored on your device.

Please read and review this Privacy Policy and all legal documents available on our website carefully.

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Any questions? Feel free to chat with our support team.

Fernández y ROCHE

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Talla
S	55	21
M	57	22
L	59	23
OZ	0	0
XL	61	24

La circunferencia de la cabeza debe medirse alrededor de la parte más ancha. Si su medida se encuentra entre dos tallas, elija la talla más grande y use nuestro adaptador incluido en la compra. Ejemplo: para 58cm, opte por una L (59cm).

Industrias Sombrereras Españolas SA has received aid from the European Union under the Andalusian FEDER Operational Programme 2014-2020, financed as part of the Union's response to the COVID-19 pandemic (REACT-EU), to offset the additional energy costs of natural gas and/or electricity for SMEs and self-employed workers particularly affected by the increase in natural gas and electricity prices caused by the impact of Russia's war of aggression against Ukraine.

Industrias Sombrereras Españolas, SA , has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International e-Commerce Plan with the aim of supporting the company to increase its online sales in a foreign market during the year 2022. To do so, it has had the support of the INT-ECOMM Program of the Seville Chamber of Commerce.

Industrias Sombrereras Españolas, SA has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an Internationalization Plan with the aim of improving its competitive positioning abroad during the year 2022. To do so, it has had the support of the XPANDE Program of the Seville Chamber of Commerce.

Industrias Sombrereras Españolas, SA has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an Action Plan with the aim of improving its positioning in foreign markets through the implementation of innovative solutions during the year 2022. To do so, it has had the support of the InnoXport Program of the Seville Chamber of Commerce.

Industrias Sombrereras Españolas, SA has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an Action Plan with the aim of improving its positioning in foreign markets through brand management for internationalization in 2023. To do so, it has had the support of the GMI Program of the Seville Chamber of Commerce.
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Privacy Policy

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